Assurance, Process Ownership and the Cynefin framework
This is an attempt to set out what 'process ownership' means in the different Cynefin domains. The context is one of providing assurance to others (e.g. regulators, clients) - getting beyond "trust me, it will all work on the day". The intent is to understand how a process owner (i.e. someone in charge of a process) can judge how well the process is being carried out.
For more about the Cynefin framework see
http://en.wikipedia.org/wiki/Cynefin
or http://www.cognitive-edge.com/
This wiki addresses three domains, the simple, the complicated and the complex.
Uploading ....